New Patient Exams
We welcome new patients here at our Carleton Place dental clinic!
To Book an Appointment
Special Offer for New Patients!
FREE* Annual Whitening Take Home Kit or FREE* Annual Custom Sportguard when you book a complete exam, x-rays and cleaning at regular fees!
*some restrictions apply.
Welcoming You and Your Family As New Patients
At Costello Family Dentistry, we love seeing new smiles. If you and your family have decided to join us as new patients, then welcome! We are so happy to have you with us and promise to treat you like family!
Upon completing the new patient exam, you will receive a complimentary annual whitening take home kit or an annual sports guard! Regular fees will be charged and some restrictions apply.
In order to get things started as quickly and easily as possible, there are a few things we would kindly ask you to do.
Patient Registration And Release
We want to make sure that we have all the information about you and your family that we need. That way we will know all the personal considerations that you and your family needs. This will help us make sure that the care we give is as pleasant and comfortable as possible when you come for your first appointment.
If you and your family are switching to us from another clinic, it would be best to authorize the release of your medical records. By giving us access to your medical histories, our dental team will be able to pick up where you left off with your old dentist and do their best job catering to all of your individual dental needs. Please click the button below to fill out our patient registration and release forms.
New Patient Exam
If for any reason you are unable to provide us with medical records for you or any member of your family, you will need to book an appointment for a new patient exam so we can complete your patient profiles.
We will conduct a comprehensive examination of your mouth and teeth to find any problems that we will need to fix, a thorough cleaning, and take x-rays. Please click the button below to book new patient exams for any family member who needs one.
What To Expect At Your First Appointment
When you first come to the clinic, expect to be greeted by our helpful and friendly receptionists. They will get you signed in. If you didn’t already fill out the patient registration form, they will have you fill it out at this time.
When we are ready for you, it will be time to meet your hygienist, dental assistant and dentist. They will have a quick chat with you to get to know you better and help you settle in and get comfortable before they get to work. If you provided a medical history, your new dentist will review it with you at this time. We will then provide an examination, clean and polish your teeth and take x-rays if needed. If the dentist finds any problems that need to be fixed, they will let you know what needs to be done and have the receptionists help you with booking a follow-up appointment.
At this time, they will also get any billing information from you such as dental benefits or insurance details and take care of the payments that need to be made. From there, you’re out the door, getting on with your day, and on the way to your best and brightest smile!
Your Best Smiles Make Us Smile
Joining the Costello family is the best decision you can make for you and your family. Our team of dentists, dental assistants, hygienists and receptionists are ready to provide you with the best quality care possible with our state-of-the-art technology and warm, comforting atmosphere. You will never stress about having to go to the dentist again! Contact us today to start your journey to a perfect smile with us!
Our Carleton Place location offers same-day appointments for your emergencies. If you need a dentist near you to help you in a crisis, please do not hesitate — call us right away!